Privacy Policy

Effective Date: June 2026

Creekside Occupational Therapy (“Creekside,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact forms
  • Appointment request information
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website information
  • General usage and analytics data

This information helps us improve website performance, security, and user experience.

How We Use Information

We may use information collected through the website to:

  • Respond to inquiries and requests
  • Schedule or coordinate appointments
  • Provide customer support
  • Improve website functionality and performance
  • Monitor website usage and security
  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site. Cookies may collect information about your preferences and website activity. Analytics tools may help us understand website traffic and improve our services.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Healthcare Information

Please do not submit sensitive medical information through website forms unless specifically requested.

If you become a patient of Creekside Occupational Therapy, your protected health information will be handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

Sharing Information

We do not sell your personal information.

We may share information with:

  • Service providers that assist in operating our website or business
  • Scheduling or communication platforms used to provide services
  • Legal or regulatory authorities when required by law
  • Other parties with your consent

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through the website. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through the website without appropriate parental consent.

Your Choices

You may contact us to:

  • Request access to information you have provided
  • Request correction of inaccurate information
  • Request deletion of information when appropriate
  • Ask questions regarding our privacy practices

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Creekside Occupational Therapy
3020 Michigan Ave, Portsmouth, OH 45662
740-352-9319
creedwilliams@creeksideot.com